My blackberry’s broadband service disappeared on me so I trekked to the suburbs1 to the Sprint repair center.
I arrive, explain my problem, and I am told that unfortunately, my blackberry has to be reformatted. I suspect this is what happens whenever they don’t want to spend the time figuring out what the real problem is…but I shrug and ask them to save my contacts.
Since the reformatting would take 15-20 minutes, I fetched a magazine from OfficeMax and shuffled to the McDonald’s next door.
25 minutes and 1,500 calories later, I walk into the Sprint store and meet a very sad looking customer service rep.