Yesterday I decided to take the camera to BestBuy because itâs still under warranty. So I hop on the light rail and ride it for 30 minutes to the Mall of America.
I get to BestBuy, explain to two different managers what the problem is, and wait patiently while they try to figure out their computer systemâŚ
Associate #1: âGeorge, why isnât this working?â
George (Associate #2): âI dunno. Manager?â
Manager: âUh, letâs call Ron, manager #2âŚâ
Ron (Manager #2): âUhâŚthatâs weird.â
Associate #1: âWhat are my hours for tomorrow? Can I get a mall pass?â
Ron: No. Walk around.
Manager #1: I walked around yesterday, it wasnât that badâŚ
Iâm standing there with my beauty pageant smile, thinking âwtf mate?â
The team fixes their computer glitch and calls the Geek Squad worker to look at the camera.
Geek Guy: âHm. Looks broke, yo.â
Ron then tells me to go get a new camera. Yippie!
I bought the Flipcam for $179.99. Itâs now $129.99.
The swank new HD version is $179.99âŚ.so I ask the manager if I can get the new version (because I knew that for laptop warranty replacements they look at the price, not productâŚ) Ron says, âSure!â
Hooollleration!
So this is where I fuck it up: Ron the Manager is giving me the receipt and the new camera, and I ask him if my old cord will work on the new camera.
Ron: âOh, the cord wonât work will it? I guess you have to get the old version of the camera.â
Me: âCan I just get the new camera without the cord?â
Ron: âNo. When we send it back to the manufacturer without the cord they charge us.â
Me: âHow much is the charge? Itâs a $50 price difference. The cord canât be $50. I can pay for the charge. Can you look it up?â
Ron: âNo.â
Me: âWell, do you sell the cords?â
Ron: âNo. Go fuck yourself, thanks.**â
Crapola. Ron yanks the receipt and camera back. I cry a little inside.
So I take the 30-minute train ride home with my broke-ass camera. I then toss my room (like the KGB) and of course the cord isnât there. That means the cord is in MiamiâŚsomewhere.
I then hop on a bus to Rosedale, to go to another BestBuy. The plan: try a sob story about Ron the Pissy, and if that didnât work, just get the older version of my camera and take the $50 lossâŚ.butâŚ
The trip to Rosedale was a little scaryâŚ. there was (among other things) the angry, speeding bus driver, and the med student in the front row screaming âWHEN YOUâRE DEAD YOUâRE DEAD!â into his phoneâŚ
âŚissues.
I eventually get Rosedale and find the store. The squat customer service lady gives me the âfuck youâ look and says (essentially):
âI donât know what Mall of Americaâs Big Box was smoking. This is a service warranty, not a replacement warranty. Fuck you. We have to send it for repair. Wait two weeks. Go wait in the Geek Squad line. NEXT!â
The Geek Squad guy shipped the camera out and said heâll probably call me. If not, oh well. Heh.
Okay, so, the next problem was getting home. Rosedale is a far-ish suburbâŚand itâs already dark.
I roam around a bit and eventually find a bus parked at a transit center. I ask the bus driver if his bus goes âto the university, downtown, or to the trainâ, the bus driver is non responsive, but this small, spritely woman on the bus says, âYes! This bus goes to the 48th street stop for the train! Thatâs where Iâm going!â
So I get on.
Mistake!!
Turns out that she read the schedule wrong. I realized this when the bus rode past Macalester College⌠in St. Paul.
The bus driver eventually stops the bus and asks us where the hell we think weâre goingâŚ
âTo the 48th street stop!â the woman says.
Bus driver: âI donât stop there. Thatâs bus 64H, this is 64B! Get off. Take the 54 to the airport. You offend me with your stupidity.â
Oops.
So we eventually get on the 54 bus, which takes us to the airportâŚ
âŚwhat makes this annoying is that the airport is two stops from the Mall of America. I would have saved two hours by just taking the hour round trip back to the freakinâ mallâŚ. although that would mean returning to Ron the Pissy⌠(but at least then Iâd have a camera?)
The train eventually arrives. I take the train to the Stacks, hoping I donât get shankedâŚ
⌠I then walk to Carlson and leave with Jamie to go to Punch! Pizza.
Of course I bitch about the metro-transit/best-buy adventure in the carâŚ.
I had never been to Punch! Before. Itâs co-founded by Caribou Coffee guyâŚthink Chipotle: The Pizza Store, but not quite California Pizza KitchenâŚ
Jamie thought I was crazy, but the decorations in Punch! are scary⌠for example, the grizzly heads hanging from string above the drinksâŚthere were also these dudes:


They are almost on the level of the schizophrenic lady who decorates our local McDonaldsâŚ
** Ron didnât actually say that last partâŚhis bitchy attitude did.